Privacy Policy
Your privacy is critically important to us.
Springfontein Wine Estate (Pty) Ltd. is located at PO Box 71, Stanford, 7210, Western Cape, South Africa. Registration No. 1996/006494/07.
Tel: +27 (0) 28 341 0651 | info@springfontein.co.za
It is Springfontein Wine Estate (Pty) Ltd.’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.springfontein.co.za (referred to below as “us,” “we,” or “the Website”). We are committed to protecting any personally identifiable information you may provide us through the Website. This Privacy Policy explains what information may be collected on our Website, how we use it, and under what circumstances we may disclose it to third parties. It applies only to information we collect through the Website, and not to information we collect from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our Website, sets out the general rules governing your use of our Website. Depending on your activities when visiting, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, Springfontein Wine Estate (Pty) Ltd. collects non-personally-identifying information of the kind that web browsers and servers typically make available — such as browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting this information is to better understand how visitors use our website. From time to time, we may release non-personally-identifying information in aggregate form, for example by publishing a report on usage trends.
Springfontein Wine Estate (Pty) Ltd. also collects potentially personally-identifying information, such as IP addresses, for logged-in users of the Website. We only disclose this information under the same circumstances in which we use and disclose other personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information we gather depends on the nature of the interaction — for example, we ask visitors who sign up for updates from us to provide a name and email address.
Security
The security of your personal information is important to us, but remember that no method of transmission over the internet, and no method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to External Sites
Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites, products, or services.
Protection of Certain Personally-Identifying Information
We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors, and affiliated organisations that (i) need to know that information in order to process it on our behalf or to provide services available through our website, and (ii) have agreed not to disclose it to others. Some of these employees, contractors, and affiliated organisations may be located outside your home country; by using our website, you consent to the transfer of such information to them. We will not rent or sell your personally-identifying information to anyone.
Other than as described above, we disclose personally-identifying information only in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, those of third parties, or the public at large.
If you have supplied us with your email address, we may occasionally send you a message to tell you about new offerings, ask for your feedback, or keep you up to date with what’s happening at Springfontein. If you send us a request — for example, via a support email or one of our feedback channels — we reserve the right to publish it in order to help us respond to your request or support other users. We take all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of personally-identifying information.
Aggregated Statistics
We may collect statistics about the behaviour of visitors to our website, and may display this information publicly or provide it to others. We do not, however, disclose your personally-identifying information in doing so.
Cookies
To enrich and improve your online experience, we use cookies and similar technologies, including services provided by others, to display personalised content and store your preferences.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help identify and track visitors, their use of the website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the caveat that certain features may not function properly without them.
By continuing to navigate our website without changing your cookie settings, you acknowledge and agree to our use of cookies.
Third-Party Services We Use
Our website uses a small number of third-party services, provided by Google LLC, to help it function and to help us understand how it is used:
- Google Analytics — helps us understand how visitors use our website, such as which pages are viewed, general location, and device type. Google Analytics may set cookies as part of this.
- Google Fonts — used to display certain typefaces on our website.
- Google Maps — embedded on our Contact page to show our location and provide directions.
Using these services may involve the transfer of some information, such as your IP address, to Google. For more information on how Google collects and processes data, please see Google’s own Privacy Policy at policies.google.com/privacy.
E-commerce
Those who engage in transactions with us — by purchasing our wines or other products or services — are asked to provide additional information, including any personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with us. We do not disclose personally-identifying information other than as described in this policy. Visitors may always decline to supply personally-identifying information, with the caveat that doing so may prevent them from completing certain website-related activities, such as placing an order.
Business Transfers
If Springfontein Wine Estate (Pty) Ltd., or substantially all of its assets, were acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer may continue to use your personal information as set out in this policy.
Privacy Policy Changes
Although most changes are likely to be minor, we may change this Privacy Policy from time to time, at our sole discretion. We encourage visitors to check this page periodically for any changes. Your continued use of this site after any change to this Privacy Policy will constitute your acceptance of that change.
Contact Information
If you have any questions about this Privacy Policy, please contact us via email or phone.